Farmlens

This Privacy Policy explains how Farmlens collects, uses, stores, and shares personal information when you use the Service.

1. Information We Collect

Account information: name, email, phone number, and login credentials.
Profile and organization information you provide.
Farm and operational data, including locations, photos, crop records, and activity logs.
Technical data such as IP address, browser/device details, and usage events.
Payment and transaction metadata where paid services are used.

2. How We Use Information

to provide and maintain the Service;
to personalize recommendations and analytics;
to secure accounts, detect abuse, and prevent fraud;
to process transactions and provide support;
to comply with legal obligations.

3. Legal Bases

We process data based on consent, performance of a contract, legitimate interests, and legal obligations, as applicable.

4. Data Sharing

We may share data with:

service providers who help operate hosting, communications, analytics, and payments;
cooperative or organization administrators where account roles require shared visibility;
authorities when required by law or legal process.

We do not sell personal data.

5. Data Retention

We retain personal data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We use reasonable administrative, technical, and organizational measures to protect personal data. No system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing.

8. International Transfers

Your data may be processed in countries other than where you reside. We apply appropriate safeguards where required by law.

9. Children

The Service is not intended for children under 13 without guardian consent. If we learn we collected data in violation of applicable law, we will take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted with an updated effective date.

11. Contact

Privacy requests or questions can be sent to info@farmlens.africa.